FAQ'S

Q: Do I have to purchase a car with my Offer?
A: No. We'll buy your car regardless of whether you buy one from us.  We can cut you a check, pay off your loan, or apply the Offer amount toward the purchase of another vehicle.

Q: How much does it cost to receive an Offer?
A: It's free! There is no fee to obtain or redeem the Offer.

Q: How hard is it to have you buy my car and how long does it take?
AAfter we agree on a price, I only need 3 signatures to complete the transaction. It only takes 5 minutes in the office. If you have financing, we handle paying off the loan and processing the title. If you owe more than the car is worth but would like to sell, you pay us the difference and we still handle paying off the loan. If you owe less, we cut two checks; one for you and one for the bank.

Q: Why are you paying top dollar for cars?
A: There is currently a high demand for quality used vehicles.  Getting the inventory to support the demand is difficult.  For that reason, our offers are usually above typical trade-in values.

Q: Won't I make more money selling my car myself?
A: We used to say that you could get more by selling to a private party as long as you are willing to advertise, market, show, and negotiate on your own.  In many cases, we are paying people their full asking price before anyone else contacts them; and it is still easier!  

Q: What if I still want to try selling on my own?
A: If you want to sell to a private party, we are still willing to give you a firm offer.  If you don't accept the offer, we will give you a copy of your Carfax report ($35 value) to use in selling on your own.  If you don't sell it in the timeframe you would like, bring it back and we'll still buy from you.  We'll even give you tips on how to market your car to sell.

Q: Are mobile appointments available?
A: Yes, in some circumstances.  Call us at (937) 384-1810 to see if a mobile appointment is available in your area.

Q: How do you arrive at a value?
A: We have partnered with Kelley Blue Book to provide a guaranteed offer.  When you come in to the office, our Purchasing Manager will review the condition of your vehicle and compare to the details you enter.  Kelley Blue Book will provide an updated offer if there are any differences.  If the car meets our "Retail Standards", we will also make a bid of our own (which could be significantly higher).  If you accept, you will sell your car for the higher of the 2 offers.  

Q: What information should I bring when I drop off my car?
A: To finalize the sale:
All titled owners must be present and provide valid identification.  
To prove ownership, we need the title for the vehicle.  If you still have financing, a registration or "Memorandum Title" is sufficient to prove ownership.  
If you have financing, please bring account information so we can verify payoff amount and address.
Don't forget to bring all keys, manuals, and a ride home!



  


Hours

Monday - Friday    9:00 AM - 5:00 PM

Other times available by Appointment